Human Services Transportation (HST) includes a broad range of service options designed to meet the needs of the region’s transportation disadvantaged, including persons with disabilities, individuals with lower incomes and older adults. These individuals have different needs and require a variety of transportation services to ensure quality of life. Planning and Coordinating HST helps to improve the efficiency of limited transportation resources, reduce duplication of services, and improve customer satisfaction.
2010 Coordinated Plan Update
On April 21, 2010, the Atlanta Regional Commission (ARC) adopted the 2010-Coordinated Human Services Transportation Plan, which provides a framework for the Atlanta region to improve mobility for the disabled, low income and older adult populations.
HST Programs
There are three Federal Transit Administration (FTA) HST Programs: The Section 5316 Job Access and Reverse Commute (JARC) program, Section 5317 New Freedom program, and Section 5310 Elderly and Persons with Disabilities program. ARC and MARTA administer the JARC and New Freedom programs for the Atlanta region while the Department of Human Services administers the Elderly and Persons with Disabilities program for the state of Georgia. The goals and objectives for the above programs are documented in the region’s Coordinated HST Plan.
Provider Survey
ARC is creating a database of all HST services and providers in the Atlanta area. If your agency provides direct or support services to persons in need of HST, ARC would greatly appreciate your help in completing this information. Click on the following link to complete the survey:

ARC welcomes your involvement in the HST planning process. For questions or comments, please contact us or call 404.463.3275.
"A Matter of Mobility", 2:00 Version from Atlanta Regional Commission on Vimeo.